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SMS Archiving

Learn how to set up SMS archiving to be sent copies of your SMS chat history, helping you stay compliant.

Updated over 2 weeks ago

Pageport offers built-in SMS archiving to help you stay compliant and keep clear records of all text message activity. Whether you're texting clients directly or through campaigns, your messages can be archived automatically and sent to you or your compliance team on a regular basis.

Setting Up SMS Archive Emails

To configure your SMS archiving, go to Settings > General. Under the Frequency of SMS archive email dropdown, select whether to receive your archive report weekly or monthly. You can also specify to what email the report should be sent. Hit save to start receiving the reports automatically.

Requesting a Full Archive

If you need a full archive outside of the scheduled reports, you can generate one manually. Go to your Phone numbers in Settings, then click Email Full Texting Archive. From there, select a date range (weekly, monthly, or all-time), enter the email address you want the report sent to, and click Send. The full archive will be delivered to your inbox with all SMS activity from the selected time frame.

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